Privacy Policy

Information Collection and Use

We collect various types of information in connection with the services we provide. This includes information you provide directly to us, such as when you create or use an account, engage with customer support, or communicate with us via email. We also collect information automatically, such as usage data, through cookies and similar technologies. The information collected is used for maintaining the service, providing customer support, personalizing your experience, conducting research and analysis, and ensuring the security of our services.

Sharing of Information

We do not share your personal information with third parties except as set forth in this Privacy Policy or with your explicit consent. We may disclose information to our subsidiaries, affiliates, and trusted partners who work on our behalf and adhere to this Privacy Policy. We may also disclose information in response to legal processes, to protect our rights, or in an aggregate, non-personally identifiable form to third parties for advertising and analytics purposes.

Security of Information

Your privacy and data security are important to us. We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, and misuse. Although we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Users are responsible for maintaining the confidentiality of their account information and for taking appropriate steps to protect against unauthorized access to their passwords and computers.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage trends, and administer the site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our service. These tools help us understand user behavior, improve our services, and provide you with more personalized content and advertising.

Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Once personal information is no longer needed, we will securely delete or anonymize it.

User Rights

Under applicable laws, you may have the right to access, correct, or delete your personal information, and to restrict or object to certain data processing activities. To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Changes are effective when they are posted on this page. We encourage you to review this Privacy Policy periodically for any updates.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at: Arianne Dunleavy, 44 Grand Parade, Cape Town 8000, South Africa, Email: [email protected].